Homepod Repair in Bracknell

Set up an appointment at an Apple Ward or an Apple Authorised Service Provider. When you get service, bring your iPhone with you and make sure you know your Apple ID and password.Homepod Repair in Bracknell Depending on where you get service, you might be able to check the status of your repair online.

Or contact us and we’ll send you a box for your HomePod. Reset your HomePod to factory settings and remove it from the Home app. Then ship your HomePod to us and we’ll return it to you as quickly as possible.

If your HomePod issue is covered under warranty or consumer law, you won’t pay a fee. Otherwise, repairs are considered out of warranty if your HomePod is no longer covered by the Apple warranty, or your HomePod has accidental damage or issues caused by unauthorised modifications.

If you have AppleCare+, it includes accidental damage protection. Each incident of accidental damage is subject to an excess fee. If you don’t have AppleCare+, the out-of-warranty fee applies.

If you need to replace your HomePod immediately, the Express Replacement Service offers speedy delivery. We can send you a replacement HomePod straight away with delivery materials and instructions. Return your original HomePod to us within 10 business days of your request to avoid paying the full replacement value for HomePod.

The Express Replacement Service is only available for AppleCare+ customers. The service delivers your replacement HomePod faster, but it doesn’t cover any costs for your product, such as service fees or the replacement value. When we get your original device, we’ll determine those costs. Meanwhile, you can start using your replacement HomePod.

When you request the Express Replacement Service, we put a temporary authorisation on your credit card to cover the full replacement value of your product. This authorisation will expire if:

Your repair is covered under warranty, an AppleCare plan or consumer law
We receive your original product within 10 business days
If we receive your HomePod and find that it has been severely damaged in an accident, or it’s inoperable due to unauthorised modifications, you’ll pay the full replacement value.